British Airways is the flag carrier airline of the United Kingdom, headquartered at Waterside, Harmondsworth, near its main hub at London Heathrow Airport. It is the second largest airline in the United Kingdom, based on fleet size and passengers carried, behind EasyJet.
British Airways' tiered loyalty program, called the Executive Club, includes access to special lounges and dedicated "fast" queues. BA also invites its top corporate accounts to join a "Premier" incentive program. British Airways operates airside lounges for passengers travelling in premium cabins, and these are available to certain tiers of Executive Club members.
First class passengers, as well as Gold Executive Club members, are entitled to use First Class Lounges. Business class passengers (called Club World or Club Europe in BA terms) as well as Silver Executive Club members may use Business lounges. At airports in which BA does not operate a departure lounge, a third party lounge is often provided for premium or status passengers.
For assistance with your reservation, fares, e-ticketing, arrival and departure times, lost or damaged luggage, online booking support and general enquiries please call 0344 493 0787.